Got a New iPhone? Here's How to Use Apple's Satellite Text-to-911 During an Emergency

So far this winter, Teton County Search & Rescue has been alerted four times via Apple iPhone’s new satellite SOS function. Due to questions surrounding this new technology, we would like to provide some information about best practices regarding how to use this application during a backcountry emergency. 

This PSA is not intended to shame or cast judgment on anyone—we empathize with all those who go through the complicated stress of an emergency—only to provide useful information regarding a new technology that can help serve our backcountry community.

Apple’s satellite text function was introduced in the iPhone 14, released in 2022, and is available in all new iPhones with the IOS 18 update. When activated outside of cellular range, the device connects the user to the nearest satellite in order to send an emergency text message, which is then routed to the Sheriff’s Office Dispatch Center. Apple encourages iPhone users to set up a Medical ID and emergency contacts that are included in a SOS text message.

But if you’ve ever used a Garmin inReach or SPOT, you know that messages via satellite are not automatic. Transmission depends on the location of the user in relation to the satellite, and relaying a message often takes longer than what we’re all used to with standard text messaging while in cell range. During the chaos of an emergency, it’s easy to appreciate how complicated this procedure can be, especially if you’ve never used it before.

It’s also important to know that someone outside of the original text thread—such as a SAR member at Incident Command—will not be able to contact you directly with this technology. Contact with the reporting party must be done through dispatch. In other words, the reporting party must initiate the text in order to receive a response.

For those equipped with this capability, Apple recommends going through the demo available on your phone. Familiarize yourself with its functionality, and then remember to include the following info during an emergency:

When texting 911 via satellite with your iPhone, please provide the following:

• Nature of emergency and number of people in party.

• Mechanism of activity (ski, snowmobile, etc.)

• Anything SAR should know (previous medical history, allergies, other hazards, etc.)

And please remember:

• Make sure you have an unobstructed view of the sky and horizon.

• Satellite transmission is not automatic.

• SAR response may take some time.

• Watch for additional questions or instructions via text from the 911 dispatch center.

Avalanche Awareness Night, En Español, Coming Up On January 28

Jackson, Wyo. — For the first time, an avalanche awareness workshop is being held in Spanish in order to reach a broader demographic in Jackson Hole. Presented and organized by a diverse group of educators and backcountry safety advocates from Teton County Search & Rescue, Camina Conmingo, Coombs Outdoors, Exum, Jackson Hole Mountain Guides, and the Bridger-Teton Avalanche Center, Noche de Concientización Sobre Avalanchas will take place from 6:00-8:30 p.m. on January 28, at the Virginian’s Wister Hall.

The goal of the event is to increase access to essential safety information for community members for whom Spanish is their preferred language. Based on TCSD #1 demographics, an estimated 40 percent of county residents have a home language other than English, and the majority of those are Spanish-speakers.

"Language access is one of the important first steps in ensuring that everyone in our community has the tools and knowledge they need to make informed decisions in the backcountry,” said Piper Worthington, a language access advocate and event co-coordinator. “This event will be educational, but also a celebration of local people and organizations who have changed the ways we think about who is represented in the outdoor industry."

Presenters will offer a dynamic line-up of content for backcountry users of all levels of experience and modalities, and for those who want to learn and be inspired by our local resources.

No registration required and attendance is free. All attendees get one free raffle ticket upon entry for the chance to win some great prizes at the conclusion of the event. For more information, visit BackcountryZero.com/events.

If you have questions about this event, please reach out to TCSAR Foundation Preventative SAR Manager Maddie Johnson: maddie@tetoncountysar.org.

PRESENTATION AGENDA

Avalanche Awareness: Christian Santelices, IFMGA/AMGA Certified Guide
State of the Snowpack: Laura Gaylord, Coombs Outdoors + Exum Mountain Guides
Emergency Response & First Aid: Ryan Mertaugh, Teton County Search & Rescue + JHMG
Backcountry Panel: Backcountry Program Participants, Coombs Outdoors
Keynote Speaker: Vanessa Chavarriaga Posada
Raffle

TCSAR Responds to Avalanche Fatality on Togwotee Pass

We are deeply saddened to report that a skier has died as a result of an avalanche on Togwotee Pass on Saturday, January 4, 2025. More details about the accident will emerge following an investigation by the Bridger-Teton Avalanche Center.

Just before noon on Saturday, Teton County Search & Rescue was called to respond to a known avalanche burial on Togwotee Pass. The emergency alert came in via iPhone satellite text-to-911, but it was unclear whether the avalanche involved snowmobilers or skiers. For anyone using this relatively new function, please include the nature of your emergency, mechanism of injury, and number of people in your party. Including that info can help first responders efficiently develop solutions to the problems.

Initial reports indicated that a group of four was in the Breccia Cliffs area when they triggered an avalanche. As TCSAR mobilized, the team learned that it was a party of four skiers who’d triggered the slide as they were ascending a skin track. The avalanche partially buried one skier and fully buried another. The partially buried skier sustained a lower leg injury.

TCSAR responded with teams in the helicopter, on snowmobiles, and on skis. The helicopter team lifted off but returned when weather conditions did not permit an air response. The snowmobile team was also unable to reach the party of skiers due to the challenging conditions.

A team of skiers from TCSAR approached the area on skins and were able to get on scene at approximately 3:47 p.m. They began to apply treatment to the injured skier and remaining members of the party. The volunteers also worked to begin recovering the deceased skier for transport out of the backcountry. The volunteers worked into the evening, skiing the injured skier out of the backcountry in a litter to a waiting ambulance from Grand Teton National Park. The team also skied the deceased skier out via a sked. This serves as an important reminder of how much longer a mission can take when the helicopter is grounded, and is another factor to consider in your backcountry planning should an accident occur.

TCSAR extends its most sincere condolences to the family and friends of the deceased skier.